At Lumi Fashion, we prioritize inclusivity and strive to make our online shopping experience accessible to all individuals, including those with disabilities. We are committed to ensuring our website meets accessibility standards and welcomes feedback on how we can improve.

Accessibility Statement

This statement was last updated on [insert relevant date].
At Lumi Fashion, we are dedicated to making our website, www.lumifashion.com, accessible to everyone, including people with disabilities.

What web accessibility is

Web accessibility means that everyone, including those with disabilities, can navigate our site with ease and find the clothing, handbags, and heels they love. We aim to provide an enjoyable shopping experience for all.

Accessibility adjustments on this site

We have made enhancements to our website in accordance with WCAG 2.1 guidelines, aiming for AA compliance. Our content is compatible with assistive technologies, and we have taken steps to ensure accessibility by:
- Utilizing accessibility tools to identify and rectify potential issues
- Setting the language of the site
- Organizing content in a logical order
- Implementing clear heading structures
- Adding descriptive text for images
- Choosing color combinations that ensure good contrast
- Minimizing motion effects on the site
- Ensuring all multimedia content is accessible

Refund Policy - the basics

Our Refund Policy clearly outlines the conditions under which customers may return items and receive refunds. This policy is designed to protect both our customers and our business, ensuring compliance with local consumer protection laws and fostering trust in our brand.

Partial compliance declaration based on third-party content

Certain elements of our site may rely on third-party content. As such, we declare partial compliance with accessibility standards for these specific pages: [list affected URLs].

Accessibility arrangements in the organization

Lumi Fashion's physical store locations are equipped with accessible features, including designated parking, ramps, and accessible fitting rooms. We ensure that our staff is trained to assist customers with disabilities, providing a welcoming shopping environment for everyone.

Requests, issues and suggestions

If you encounter any accessibility issues on our site or need further assistance, please reach out to our accessibility coordinator:
- [Name of the accessibility coordinator]
- [Telephone number]
- [Email address]
- [Additional contact details if available]